Doxo.com
It’s has been brought to our attention that a number of our members are making their electric payment through a third party payment website doxo.com. Doxo is a service that allows you to organize and manage all your accounts in one place. The problem with making a payment on this website is there is a delay in CEC receiving your payment and disconnect could occur.
FREE PAYMENT OPTIONS
Bank Draft: To set up bank draft you can visit us online at CECPowerUp.com, sign the bottom portion of your electric bill; write down your bank routing number and account number or call our office and speak to one of our member service representatives. Your bill will be drafted approximately 5 (five) days before the due date.
E-Check: You can pay your bill online at CECPowerUp.com, by phone with a CEC member service representative, using our mobile app CECPowerUp or through our automated system. The maximum amount accepted is $1,000.00.
Online bank payments: Member sets up monthly payments through their bank. Payment will reach CEC electronically in 3 days.
By Mail: Chickasaw Electric Cooperative P.O. Box 459, Somerville, TN 38068.
Night Depository: Located at drive-thru window at office (no cash please).
In Person: Office Hours 7 a.m.- 5 p.m., Monday- Thursday, 7 a.m.- 4 p.m Friday 17970 Highway 64 East, Somerville 38068.
Privacy Policy
Purpose of Collection: Chickasaw Electric collects cell phone numbers solely to provide notifications related to our services. This information is gathered to ensure effective communication with our customers regarding service updates and other relevant information.
Data Usage: Your cell phone number is used strictly for legitimate business purposes, including:
- Providing outage information and updates,
- Sharing account balances and bill amounts,
- Sending limited marketing messages related only to services provided by Chickasaw Electric.
Data Sharing and Third-Party Access: We do not share cell phone numbers with any third-party services for independent use. However, we may share your number with carefully selected, vetted vendors who are bound by this privacy policy and who use the data only as required to fulfill Chickasaw Electric services.
Data Security: To prevent unauthorized access, cell phone numbers are protected with strong safeguards, including encryption and restricted access protocols. Our security measures are regularly updated to keep your information safe.
Retention Period: We retain your cell phone number in our records as long as needed to provide our services, unless you notify us to remove or restrict access to your information.
User Rights: You have the right to:
- Access your information,
- Update your information,
- Delete or restrict the use of your cell phone number.
Contact Us: If you have questions regarding this privacy policy or wish to exercise your data rights, please contact us.